Real Estate Messaging with WhatsApp, SMS, RCS & IVR

In the competitive real estate market, timely and effective communication is the key to winning deals. Buyers today expect instant responses, personalized updates, and consistent follow-ups across multiple channels. This is where real estate messaging becomes a game-changer, helping builders, brokers, and property portals engage buyers efficiently, reduce delays, and boost conversions.

At Crunchy Media, we provide a fully automated real estate messaging platform that integrates WhatsApp, SMS, RCS, chatbots, and IVR into one seamless system. From property inquiries to site-visit reminders and lead nurturing, our solutions ensure every interaction is fast, reliable, and impactful.

Real Estate Messaging

Why messaging for real estate (stats/trust)

Why Leading Real Estate Brands Choose Crunchy Media

Convert property leads faster with verified WhatsApp messages, high-delivery SMS, voice calls, and chatbot automation—integrated with your CRM.

250
Projects & Builders
18
Campaigns Delivered
24
Support
99
Delivery Accuracy
WhatsApp Business API, RCS messaging,
Real Estate Messaging

How Real Estate Teams Use Messaging to Close More Deals

From the first inquiry to booking and post-sales, automate communication across every step of the buyer journey.

Omnichannel Tools Built for Real Estate Indudtries

Bulk Messaging

High-delivery promotional & transactional alerts in any language.

WhatsApp Business API

Green-tick branding, catalogs, quick replies & flows.

RCS Messaging

Rich cards with photos, buttons, and carousels for projects.

AI Chatbot

Qualify leads, answer FAQs, and book visits 24/7.

CRM & Portal Integration

Connect Facebook/Google leads, 99acres, Magicbricks, Housing, Zoho, Leadsquared & more.

Key Features/Benefits

Key Features Real Estate Teams Love

Everything you need to manage marketing and sales communication at scale.

Auto Lead Capture

Pull leads from portals & ads into WhatsApp/SMS instantly.

Drip Sequences

Timed follow-ups for new launches, price drops & offers.

Regional Languages

Odia, Hindi, Bengali, Tamil, Telugu & more.

Site-Visit Reminders

Confirmations, reschedules, and Google Map links.

Document & KYC Flow

Collect IDs and payment proofs securely on WhatsApp.

Delivery & Read Reports

Track sent, delivered, read & reply metrics.

Team Routing

Assign by project/tower; IVR menus route calls to the right agent.

API/Webhooks

Plug into your CRM for one-click sync.

Real Estate Messaging FAQs

Answers to common questions from builders, developers and brokers.

Can we send property photos and brochures on WhatsApp ?

 Yes. With WhatsApp Business API you can send images, PDFs, price lists, videos and even catalogs. RCS also supports rich cards and buttons.

Do you integrate with portals and CRMs ?

 Absolutely. We integrate with 99acres, Magicbricks, Facebook/Google Lead Forms, and popular CRMs like Zoho/Leadsquared via API/webhooks.

Are SMS/WhatsApp messages DLT/Meta compliant ?

 Yes. We set up DLT templates for SMS and approved templates/green-tick for WhatsApp to keep your campaigns compliant.

Can we automate follow-ups after a missed site visit ?

 Yes. Use drip flows to re-engage no-shows and offer new slots automatically.

Do you support regional languages ?

 Yes—Unicode messaging for Odia, Hindi, Bengali, Tamil, Telugu and more.