Best Marketing Agency for WhatsApp, SMS, RCS, Chatbot Automation

  • Crunchy Media is a full-service marketing agency specializing in WhatsApp, SMS, RCS, Chatbot, and IVR solutions that help businesses engage customers, boost sales, and maximize ROI. Our services are designed to deliver messages instantly, automate customer interactions, and ensure your campaigns create lasting impact.
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School staff sending PTM notification via WhatsApp and SMS dashboard – Crunchy Media

Crunchy Media is a leading marketing agency specializing in Verified WhatsApp API, SMS, RCS, Chatbot, CRM Integration and IVR services.

Why Businesses Choose Crunchy Media

At Crunchy Media, we combine advanced communication tools with strategic marketing expertise. Here’s why businesses across industries trust us:

  • Multi-Channel Reach:

    Connect with your audience through WhatsApp, SMS, RCS, IVR, and Chatbots in one platform.

  • Affordable Pricing:

    Competitive packages with high returns on investment.

  • Scalable Solutions:

    From startups to large enterprises, our services grow with you.

  • High Engagement Rates:

    Achieve up to 98% open rates with targeted campaigns.

  • Compliance Ready:

    Fully aligned with TRAI and Meta guidelines.

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Our Core Services

WhatsApp Business API Solutions

  • Verified Blue tick setup.
  • Broadcast messaging with images, videos, and catalogs.
  • Automated customer support via chatbot.
  • Click-to-WhatsApp ad integration.

Bulk SMS Services

  • Promotional & transactional SMS.
  • Multi-language support (Odia, Hindi, Tamil, etc.).
  • Real-time delivery reports.
  • Scheduled campaigns & DND filtering.

RCS Messaging (Rich Communication Services)

  • Interactive buttons and carousels.
  • High-quality images & branding options.
  • Read receipts and customer engagement tracking.

Chatbot Development

  • AI-driven conversations.
  • Lead capture & nurturing workflows.
  • Integration with CRMs & payment gateways.
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Key Features/Benefits

Our platform is built for performance, reliability, and scalability.

Schedule Campaigns

Plan ahead and focus on other business tasks.

Dynamic Content

Personalize messages for better engagement.

Chatbot Automation

 Automate lead capture, customer queries, and order tracking 

Real-Time Reports

Track delivery and campaign performance instantly.

Social Media Lead Integration

 Capture leads directly from Facebook, Instagram, and Google Ads into your CRM or WhatsApp instantly.

Multi-Language Messaging

Reach customers in their preferred language.

Multiple Routing

Optimized message delivery through multiple networks.

Detailed Reports & Analytcs

 Track message delivery, customer engagement, and conversions in real time.

Marketing Solutions Queries Answered

Leverage our complete suite of marketing services — from WhatsApp API to Bulk SMS, Chatbots, RCS Messaging, IVR, Toll-Free numbers, and CRM integrations — to boost engagement, automate workflows, and increase conversions. Here are some of the most common queries answered:

What is the best way to send promotional messages ?

Use our multi-channel platform to send messages via WhatsApp, SMS, or RCS, ensuring maximum reach and engagement.

Can I automate my campaigns ?

Yes, with our chatbot and scheduling tools, you can automate messages to leads and customers.

Is it cost-effective?

Absolutely — our bulk messaging packages are priced to offer the highest ROI.

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