Real Estate Messaging with WhatsApp, SMS, RCS & IVR
In the competitive real estate market, timely and effective communication is the key to winning deals. Buyers today expect instant responses, personalized updates, and consistent follow-ups across multiple channels. This is where real estate messaging becomes a game-changer, helping builders, brokers, and property portals engage buyers efficiently, reduce delays, and boost conversions.
At Crunchy Media, we provide a fully automated real estate messaging platform that integrates WhatsApp, SMS, RCS, chatbots, and IVR into one seamless system. From property inquiries to site-visit reminders and lead nurturing, our solutions ensure every interaction is fast, reliable, and impactful.

- Instant lead replies & auto-follow-ups
- Site-visit & document reminders
- Multi-language support for local buyers
Why messaging for real estate (stats/trust)
Why Leading Real Estate Brands Choose Crunchy Media
Convert property leads faster with verified WhatsApp messages, high-delivery SMS, voice calls, and chatbot automation—integrated with your CRM.
Projects & Builders
Campaigns Delivered
Support
Delivery Accuracy


How Real Estate Teams Use Messaging to Close More Deals
From the first inquiry to booking and post-sales, automate communication across every step of the buyer journey.
- Lead Response: auto-reply on WhatsApp/SMS when a lead arrives from 99acres, Magicbricks, Facebook or your website.
- Property Sharing: send images, brochures, Google Map links & price lists via WhatsApp/RCS.
- Site-Visit Scheduling: reminders + navigation link; re-engage no-shows automatically.
- Follow-ups & Drips: timed sequences for price drops, new towers, or offers.
- KYC & Documents: collect ID proofs and payment confirmations securely.
Omnichannel Tools Built for Real Estate Indudtries
Bulk Messaging
High-delivery promotional & transactional alerts in any language.
WhatsApp Business API
Green-tick branding, catalogs, quick replies & flows.
RCS Messaging
Rich cards with photos, buttons, and carousels for projects.
AI Chatbot
Qualify leads, answer FAQs, and book visits 24/7.
CRM & Portal Integration
Connect Facebook/Google leads, 99acres, Magicbricks, Housing, Zoho, Leadsquared & more.
Key Features/Benefits
Key Features Real Estate Teams Love
Everything you need to manage marketing and sales communication at scale.
Auto Lead Capture
Pull leads from portals & ads into WhatsApp/SMS instantly.
Drip Sequences
Timed follow-ups for new launches, price drops & offers.
Regional Languages
Odia, Hindi, Bengali, Tamil, Telugu & more.
Site-Visit Reminders
Confirmations, reschedules, and Google Map links.
Document & KYC Flow
Collect IDs and payment proofs securely on WhatsApp.
Delivery & Read Reports
Track sent, delivered, read & reply metrics.
Team Routing
Assign by project/tower; IVR menus route calls to the right agent.
API/Webhooks
Plug into your CRM for one-click sync.
Real Estate Messaging FAQs
Answers to common questions from builders, developers and brokers.
Yes. With WhatsApp Business API you can send images, PDFs, price lists, videos and even catalogs. RCS also supports rich cards and buttons.
Absolutely. We integrate with 99acres, Magicbricks, Facebook/Google Lead Forms, and popular CRMs like Zoho/Leadsquared via API/webhooks.
Yes. We set up DLT templates for SMS and approved templates/green-tick for WhatsApp to keep your campaigns compliant.
Yes. Use drip flows to re-engage no-shows and offer new slots automatically.
Yes—Unicode messaging for Odia, Hindi, Bengali, Tamil, Telugu and more.