Trusted Leader

Get access to fully functional cloud telephony suite along with free SMS & call credits.

Plans for Any Budget

Whether you’re a business with small list, or a corporate need a IVR for your business, we’ve got plans.

Profitable Reseller Solution

Start your own IVR reseller service, with our flexible reseller plans.

Successful

Efficiently unleash cross-media information without cross-media value.

Interactive Voice Response (IVR) system is an automated telephony system which interacts with the callers through voice and DTMF-tone key inputs. IVR automatically answers all the incoming calls and based on caller’s input routes the call to the best-suited agent.

By integrating IVR into your telephony system you can handle a large volume of calls. You can make sure to provide efficient query resolution by identifying, segmenting and routing all the incoming calls to the right agent and department.

Self-service options help customers to quickly find the answers to their queries without any human assistance. This frees up agent’s time spent on everyday mundane tasks and provides a quick and efficient query resolution to the customers.

Skill-based routing eases the calling process by intelligently forwarding the call to the best-suited agent. You can also quickly scale your IVR system on-demand without having to worry about the added infrastructure or price.

OUR SOLUTIONS

Add-On Integration

Maximise business productivity by integrating your telephony system with CRM, Google Sheets and other important applications.

Multi-Level IVR

Design your multi level IVR with multiple levels and configure each level with a highly-customised menu and call flow structure.

Voice on Demand

Our dedicated voice over professionals ensures your brand gets high-quality IVR recordings for every business need.

BenefitsSpend Less and Deliver More

Auto-attend Calls

Automatically answer all the incoming calls and provide customers with a detailed menu structure for self-help navigation.

Agent Productivity

Maximize agent’s productivity by eliminating everyday mundane tasks and shift focus on high-value customer interactions.

Rich Customer Experience
Deliver a rich customer experience by identifying, segmenting and routing the calls to the most qualified agents.
First Call Resolution
Redirect calls to the best-suited agent and ensure a successful query resolution in the first call itself.

why choose CrunchyMedia

24/7 Customer Support

CrunchyMedia, being India’s best IVR / Toll-free  service provider, offers always-available and responsive support for customers.100% uptime guarantee.

Exceptional Service

Get high-quality cloud telephony suite with minimal effort and cost investment, Innovate your business solutions with CRM and other third-party application integration.

Our Promise

We promise you’ll get peace of mind with our superior IVR.We assure and give you fully functional cloud telephony suite along with free SMS & call credits.

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